Terms & Conditions
Last Updated: June 11, 2024
1. Acceptance of terms
Welcome to vamtam.com. Your use and access to the website services, websites, communication tools, mobile applications, eCommerce tools, and other services (collectively the “Service”) available through the website and associated domains of https://vamtam.com (the “Site”) are subject to these Terms of Service (“Terms”). These Terms are the entire agreement between you and VamTam Ltd. By using the Service in any way, you agree to and accept these Terms, our Privacy Policy, and any other legal notices or guidelines posted on the Site. If you are using our Service for an organization, you agree to these Terms on behalf of that organization. If you do not agree to these Terms, do not use the Service.
The Service uses cookies. By using the Service and agreeing to these terms of use, you consent to our use of cookies following the terms of our privacy policy.
2. License Types & Allowed Usage
These terms govern only the services purchased on this site. The products we sell on Envato Market and Envato Elements have their own terms:
3. Fees/payment
Some features of the Service require payment of fees. If you elect to sign up for these features, you agree to pay us the applicable fees and any taxes as described on the Service. All payments are due in U.S. dollars unless otherwise indicated and are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you are responsible for payment thereof. If your use of the Service is terminated for any reason, whether by you or by us, you will lose and forfeit any time remaining on your account with us.
You authorize us to bill the payment source you provide for all applicable fees. If your payment source is declined at any time (including, but not limited to, situations where we seek authorizations or charge attempts), we may make up to two attempts to reprocess your payment source. We reserve the right to disable or cancel your Service use immediately.
We reserve the right to change our prices and/or bundle certain parts of the Service together for pricing purposes and may do so at any time. You authorize us to make any reasonably necessary inquiries to validate your account and financial information.
4. Refunds
At VamTam, we are committed to providing high-quality digital services to our customers. However, we understand that there may be occasions when you are not completely satisfied with our services. This refund policy outlines the terms and conditions under which we offer refunds for our digital services.
Eligibility for Refunds
Service Dissatisfaction: If you are not satisfied with the digital service provided, you may be eligible for a refund. Requests for refunds must be made within 14 days of the purchase date.
Technical Issues: If you experience technical difficulties that we are unable to resolve, you may be eligible for a refund. Refund requests for technical issues must be made within 14 days of the service delivery date.
Non-Refundable Situations
Change of Mind: Refunds will not be issued for change of mind after the service has been delivered.
Partial Use: Refunds will not be provided for partially used services or for services that have been substantially fulfilled as agreed.
Outside the Refund Period: Requests for refunds made after the 14-day period will not be considered.
Please Note: This policy applies exclusively to purchases made on this site. Products purchased on Envato Market and Envato Elements are subject to their respective policies.
5. Project Delivery
VamTam’s responsibility is to implement your project as outlined in the initial project brief and specifications. Any additional modifications or features requested by the Client may require a separate quote. By default, the Client agrees to accept the project as delivered.
6. Project Timeline
VamTam cannot guarantee adherence to the initial project timeline if delays are caused by the client (e.g., not providing necessary materials, providing inaccurate information). The duration of multiple services is added together to determine the overall timeframe.
7. Change Request
VamTam retains the right to adjust pricing if the client requests changes beyond the initial project scope or specifications.
8. Project Completion
Once the client receives the customization, either on their website or as separate files, the project is considered complete and not subject to revision. Any feedback or concerns must be raised within 14 calendar days of delivery.
9. Client Responsibilities
Upon purchasing our services, the Client is expected to provide all necessary project materials within 1 day. Failure to do so may result in cancelling the order.
10. Hosting and Server
VamTam is not responsible for setting up or managing the client’s web hosting or server environment, unless explicitly agreed upon in a custom contract.
11. Indemntity
12. DISCLAIMER OF WARRANTIES & LIABILITIES
VamTam has used reasonable efforts in collecting and preparing information and material for the site but does not warrant that the material and information are complete or accurate. The material and information may contain inaccuracies or typographical errors.
VamTam makes no representations about the accuracy, completeness, reliability, or timeliness of the material or information. Changes are made to the site periodically and may be made at any time. VamTam disclaims any and all liability to any individual, organization or other entity for any loss or damage caused by errors or omissions contained in, or associated with, the vamtam.com site, whether such errors or omissions arising from negligence, accident or any other cause.
THIS SITE AND THE INFORMATION, NAMES, IMAGES, PICTURES, LOGOS AND ICONS REGARDING OR RELATING TO VAMTAM.COM, ITS SUPPLIERS, AGENTS, AND ITS AFFILIATES ARE PROVIDED ON AN AS IS AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. USE OF THIS SITE IS AT YOUR OWN RISK.
IN NO EVENT SHALL VAMTAM.COM, ITS SUPPLIERS, OR ANY THIRD PARTIES MENTIONED ON THE SITE BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS WEB SITE, INCLUDING, BUT NOT LIMITED TO, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR DAMAGES RESULTING FROM LOSS OF USE, DATA AND/OR PROFITS ALLEGED TO HAVE RESULTED FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SITE
13. General
VamTam may discontinue or change the SERVICE, or its availability, at any time without notice. The rights and obligations of this Agreement are not assignable. If any Agreement provision is invalid under applicable law, the remaining provisions will continue in full force and effect.
These Terms and the relationship between you and VamTam shall be governed by the laws of Bulgaria and the European Union where applicable. These Terms constitute the entire agreement between you and us. They govern your use of the Service, superseding any prior agreements (including, but not limited to, any previous versions of these Terms). You may also be subject to additional terms and conditions that apply when you use affiliate or other services, third-party content or third-party software. Suppose any provision of these Terms or incorporated documents is invalid by a court of competent jurisdiction. In that case, the parties nevertheless agree that the court should endeavour to give effect to the parties intentions as reflected in the provision, and the other provisions of these Terms remain in full force and effect.
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of the Service or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.
14. Third Party Services, Software, and Websites; No Implied Endorsement
VamTam is not responsible or liable for any loss or damage incurred as a result of your use of any third party’s service, product, software, content, or website (collectively, “Third Party Materials”) whether or not you were linked to or directed to any Third Party Materials through the Site. Third-Party Materials, such as email, e-commerce and payment services, including but not limited to PayPal payment options, may be subject to the applicable third-party terms of service and privacy policies, and you are solely responsible for reviewing, agreeing to, and complying with any such terms before you use any Third Party Materials. Your use of any Third Party Materials is at your discretion and risk. Do not download or use the Third Party Materials if you do not agree to the third party’s terms of service or license agreement. Your use of any Third Party Materials obtained through the Service does not transfer to you any rights, title, or interest in or to the Third Party Materials beyond the terms contained in the third party provider’s terms of service or license. Any reference on the Site to any Third Party Materials is not an approval or endorsement by us of such Third Party Materials. VamTam may receive a commission on some or all of the sites it links to when a visitor referred by VamTam makes a purchase, signs up for a trial, becomes a member, or any similar action on those sites.
16. Variation
15. Breaches of these terms of use
Without prejudice to Our other rights under these terms of use, if You breach these terms of use in any way, we may take such action as we deem appropriate to deal with the breach, including suspending Your access to the Service, prohibiting You from accessing the Service, blocking computers using Your IP address from accessing the Service, contacting Your internet service provider to request that they block Your access to the Service and/or bringing court proceedings against You.