Theme Support 12 months

Get Author support for questions, updates & bug fixes

What the service includes:

  • The service covers expert help for 12 months from the purchase date
  • You get answers of general questions about the theme
  • You get answers of technical questions about the theme
  • You get assistance with reported bugs & fixes
  • You get compatibility & security updates (by request)

Important information!

  • This service is exclusively for VamTam Elementor Theme installations
  • This service doesn’t cover the theme purchase and installation
  • This service doesn’t cover design or content customizations
  • This service doesn’t cover general WordPress or Elementor help
  • This service doesn’t cover support for third-party plugins incompatibility
  • This service doesn’t cover hosting, database, or SSL-configuration support
  • This service doesn’t cover support for site migration-related issues

What we require to begin the service:

  • Theme purchase code / Envato Elements Token
  • WordPress login URL
  • WordPress login username and password (Administrator role)
  • FTP details (access to your files)
  • Other required details

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